tag:blogger.com,1999:blog-6415378851242313044.post599932882756817355..comments2023-06-27T08:35:47.307-07:00Comments on crisis comms command post: Hurricane Irene's social media aftermathPatrice Cloutierhttp://www.blogger.com/profile/08612261357470838359noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-6415378851242313044.post-33742845442140787132011-09-20T23:20:49.212-07:002011-09-20T23:20:49.212-07:00I live in Bastrop County, Texas. I'm an avid ...I live in Bastrop County, Texas. I'm an avid user of social media. However, there still must be a central control of the information to maintain up-to-date status. Using Twitter, and Facebook to guide people to "official" status reports is great, but when Facebook is used as the Emergency Management's primary information center (like in the Labor Day wildfires) it is chaotic to many, especially in a rural town where many do not have access to regular electronic updates. They used facebook as a regular page, open to comments. Updates were inconsistent, and were buried within minutes. Subscribers were getting hundreds of text messages, many unrelated to the status updates, which were useless in many cases ("If you live in Hobbs Creek, evacuate immediately" - no info regarding where to go, where the fire was, etc. And no related updates for hours.JMJ in Texasnoreply@blogger.com