crisis comms command post

A blog on crisis communications best practices, emergency information and social media in emergency management ... an open forum for exchanging ideas and experience on emergency info and SMEM.. THE OPINIONS EXPRESSED WITHIN ARE MINE AND DO NOT REPRESENT OFFICIAL GOVERNMENT POLICY OR THE VIEWS OF MY EMPLOYER.

Thursday, September 25, 2014

Crisis (mis)Communications Ferguson Police Style

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I still can't figure out the thought process behind the people leading communications for the law enforcement authorities in the Ferguso...
Wednesday, September 24, 2014

After the crisis, good communications practices are still a must

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The "keystone kops awards" for incompetence in the categories of operational screw ups and communications failures ( I just create...
Saturday, September 6, 2014

The day ISIS thugs walk into your town's shopping mall ... a crisis comms What If and How to ...

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Recent events (Ferguson protests, Napa earthquake) have once more illustrated the impact of social convergence on crisis communications. St...
Thursday, August 21, 2014

A shooting in Missouri ... part 2

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This whole #ferguson mess is an ongoing crisis communications "how not to" ...  My first post on this focused on the crisis comm...
Sunday, August 17, 2014

A shooting in Missouri

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Okay folks ... this post won't be about the shooting of Michael Brown in Ferguson, Missouri. It won't even be about the nature of th...
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