crisis comms command post

A blog on crisis communications best practices, emergency information and social media in emergency management ... an open forum for exchanging ideas and experience on emergency info and SMEM.. THE OPINIONS EXPRESSED WITHIN ARE MINE AND DO NOT REPRESENT OFFICIAL GOVERNMENT POLICY OR THE VIEWS OF MY EMPLOYER.

Sunday, October 30, 2011

Crisis communications: the landscape has changed forever

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Immediacy of response, trust and credibility, online presence ... those are terms that have been mentioned frequently on this blog. It's...
2 comments:
Thursday, October 27, 2011

Of trust, social and public alerting

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A few things tonight. First, a little blurb about trust. My friend James Garrow wrote a very good blog post on that topic today. It explo...
Tuesday, October 25, 2011

Another powerful argument for the use of social media

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We have truly moved into the age of social convergence in emergency management. We are now in the "How can I use social media in my EM ...
Monday, October 17, 2011

Updating the Irene social media after action report

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Online collaboration is a great thing! When my modest intellectual means get overwhelmed, I can count on great people to pick up the slack. ...

Collaboration in promoting the use of social media in emergency management

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I had the opportunity to lead an online webinar on behalf of NTEN and 2-1-1 Ontario last week. Things seem to have gone well and we covere...
Wednesday, October 5, 2011

Hurricane Irene and Social Media

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It's finally here ... well, almost ... and we need your help! Our draft Hurricane Irene Social Media After Action Report is now avai...
Monday, October 3, 2011

Selling social media to emergency managers and government officials

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I'm in Ottawa where I've just delivered a presentation on the use of social media in emergency management. The  occasion is the Conf...
3 comments:
Monday, August 29, 2011

Hurricane Irene's social media aftermath

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I've probably bitten off more than I can chew but I'm working on an after action report on the use of social media, crowdsourcing an...
1 comment:
Tuesday, August 23, 2011

Of earthquakes, how we get our news and what it means for emergency managers and crisis communicators.

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Oh Golly ... an earthquake on the East Coast! Who would have thunk it! I have been planning to write this post for a few days now, today...
Tuesday, August 9, 2011

The UK riots, mobile technology and social media: some thoughts

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As I write this post, I still have fresh memories of the movie "Rise of the Planet of the Apes" in my mind which I saw with the ki...
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