crisis comms command post

A blog on crisis communications best practices, emergency information and social media in emergency management ... an open forum for exchanging ideas and experience on emergency info and SMEM.. THE OPINIONS EXPRESSED WITHIN ARE MINE AND DO NOT REPRESENT OFFICIAL GOVERNMENT POLICY OR THE VIEWS OF MY EMPLOYER.

Thursday, March 29, 2012

#smemto ... a great success and a step forward for SMEM

This blog's author moderating one of the session Well it's over! The Social Media in Emergency Management conference in Toronto...

Tuesday, March 27, 2012

Presenting to police leaders on SMEM

I"ve just completed my presentation on the use of social media in emergencies and crisis comms at the SMILE (social media in law enforc...

Thursday, March 22, 2012

My guiding principles to the use of social media

I've put together a presentation on the 10 key principles that guide how I approach and how I view the use of social media in crisis com...

Wednesday, March 14, 2012

Two very different tales of social media listening

Over the last few days, I've been thinking about the need for any organization to monitor social media both in routine and in crisis sit...

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