It's for an online community called PTSC-Online and our work can be found in the forums section.
This one is on the growing importance of monitoring social media during emergencies. For emergency managers and BCP professionals but also for traditional media.
Here's an excerpt. Hopefully that will stimulate some conversations!
- Are your web people available to you on a 24/7 basis and do they have the capability and authority to post critical emergency information for your residents or customers?
- Does your organization have the policies in place to make the above happen?