Of sinking ships and internet protests: the power of the crowd in the social age

Of sinking ships and internet protests: the power of the crowd in the social age:

I've written before (on this forum and on my personal blog) about the "age of social convergence" and its meaning for emergency managers and crisis communicators. In a nutshell, social networks have changed crisis management imperatives. They bring the need for speed, pre-approved communications plans and tactics that can be launched immediately…

- Author: Patrice Cloutier