I'll be working with a few people to gather data and examples and provide a basic analysis and humbly suggest some improvements. It's probably impossible to catch everything but we hope to get a pretty illustrative and meaningful cross-section of what was accomplished in the last week or so.
Here's a broad outline:
- overview and purpose
- general observations
- geographic/jurisdiction specific info
- volunteer and citizen participation
- Adoption (or not) of crowdsourcing/volunteer efforts by official agencies
- recommendations for future coordination ... task assignments
- invitation for comments
- Hurricane Irene seemed to mark a turning point for the acceptance of social media by emergency management officials, certainly as an information tool. The use of key social networks was widespread. Combined with the alerts and notifications blasted across legacy media and other means, its was a pretty thorough blanketing of emergency information and preparedness messaging. They even moved into the realm of crowdsourcing damage assessments.
- I'm grateful social networks played such a key role because the coverage of legacy media (particularly from major TV networks) was for the most pathetic and alarmist (to my shame as a former reporter ....) I've seen in a long time ... with reporters often seemingly thinking that their "valiant" efforts to show the impact of the storm were the story ... and when New York City wasn't devastated, it became about the storm that wasn't ...well, Irene left her mark. The people of Vt, NC, NJ and other states are sure feeling her wrath ... Here's a piece by Gerald Baron on the media issue ...
- There were lots of crowdsourcing and crisis mapping efforts underway. One key objective of our after action report will be to look at coordination efforts in that regard. Another aspect of our work will be to help assess the validity of these efforts and their usefulness. More on this topic in this blog post.